Last Updated: June 15th, 2020
When we talk about “personal information” we mean information about an identifiable individual.
1. INFORMATION WE COLLECT
1.1 Information You Give to Us.
Information that is necessary for the use of the Qase Platform.
We ask for and collect the following personal information about you when you use the Qase Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
Information you choose to give us.
You may choose to provide us with additional personal information in order to obtain a better user experience when using Qase Platform. This additional information will be processed based on your consent.
1.2 Information We Collect from You Using Technological Means.
When you use the Qase Platform, we may collect information that is automatically sent to us by your web browser or your device which runs our applications. This information may include your domain name, and your numerical IP address. We may also collect other information about your activity on the Platform, such as the type of browser you use which pages you view, and which Qase-created downloadable files you access such as user and support guides. Additionally, we may also collect other technical and system log information from you, such as:
We use this information to improve our understanding of how users use the Qase Platform, and to improve the Qase Platform. The amount of information that is sent to us by technological means depends on your browser or device and settings you use. Please refer to the instructions provided by your browser or device if you want to learn more about what information it sends to applications, like the Qase Platform, you use, or how you may change or restrict this.
2. HOW WE USE INFORMATION WE COLLECT
We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Qase Platform, create and maintain a trusted and safer environment and comply with our legal obligations.
2.1 Provide, Improve, and Develop the Qase Platform.
We process this information given our legitimate interest in improving the Qase Platform and our Users’ and Participating Lawyers’ experience with it, and where it is necessary for the adequate performance of the contract with you.
2.2 Create and Maintain a Trusted and Safer Environment.
We process this information given our legitimate interest in protecting the Qase Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.
2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing.
We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications.
3. SHARING & DISCLOSURE
3.1 With Your Consent.
Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you attempt to schedule a free consultation, with a Participating Lawyer.
3.2 Qase’s Service Providers
Qase may engage other companies and individuals to facilitate the smooth operation and management of the Qase Platform, to operate a portion of the Qase Platform or provide services connected to the Qase Platform on our behalf, or to assist us in analyzing how the Qase Platform is used.
These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.3 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights.
Qase may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Qase, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our Users to legal liability, (iv) to enforce and administer our Terms of Service (v) to protect the rights, property or personal safety of Qase, its employees, its Users, or members of the public.
These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's vital interests or for the purposes of our or a third party’s legitimate interest in keeping the Qase Platform secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage.
Where appropriate, we will notify Users and any Participating Lawyers the Users have engaged on the Qase Platform about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Qase’s property, its Users, Participating Lawyers, and the Qase Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Users about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
3.4 Aggregated Data.
We may also share aggregated information (information about our Users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes. Aggregated data will be de-identified so as to mitigate the risk of re-identification.
4. OTHER IMPORTANT INFORMATION
4.1 Analyzing your Communications.
We may review, scan, or analyze your communications with us on the Qase Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. We will not do this with any information you share directly with a Participating Lawyer or User or that may otherwise be protected by lawyer-client confidentiality .
Occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
These activities are carried out based on Qase's legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting safety, and improving and ensuring the adequate performance of our services.
4.2 Access for Support
When you request technical support from us, we may need to access your account and information in order to provide that support. The purpose of this access is the provision of support and any disclosure of your personal information or data is incidental to the provision of support. In this case, any collection or use of your information shall be strictly restricted to what is necessary in order to respond to your support request.
5. THIRD PARTY PARTNERS & INTEGRATIONS
The Qase Platform may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“Third Party Partners”).
6. YOUR RIGHTS
6.1 Managing Your Information.
You may access and update some of your information through your Account settings. You are responsible for keeping your personal information up-to-date.
6.2 Rectification of Inaccurate or Incomplete Information, Data Access.
You have a right to access to your personal information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information and would like to have access to it, or if you would like to have it corrected, please contact us using the contact information provided below.
6.3 Data Retention and Erasure.
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the Qase Platform to you, you can request that we erase your personal information and close your Qase Account. Please note that if you request the erasure of your personal information:
7. SECURITY AND RISKS
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Qase Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Qase Account, please contact us following the instructions in the Contact Us section below.
Notwithstanding Qase’s robust security and privacy measures, we cannot eliminate completely the risk of a security breach. A breach that discloses information you provide to us, like your personal or financial information, may result in such harm as financial loss or identity theft. If you are uncomfortable with these residual risks, please do not use the Qase Platform.
In the event of a breach, we will notify you and advise you of the steps we are taking to address the breach.
9. CONTACT US
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